A windrow is a pile of snow on the side of a road that was created by plowing or blading. After clearing residential roads, windrows of 30 cm or more that block driveways are cleared by the City, with enough access for one vehicle to pass through the windrow (about 3.5m). Windrows less than 30 cm that block driveways are the responsibility of the adjacent property owner.
City crews, when plowing or blading roads, try their best to ensure that windrows do not encroach on sidewalks. In some cases when there is a lot of snow, some may spill onto sidewalks. The City is provided some leeway by Bylaw Enforcement in this regard, and can encroach on sidewalks approximately 0.5 metres. However, if the spillover impacts use of the sidewalk itself, crews are required to bring in equipment to clear it away.
Windrows that are consistently 30 cm or more in height, left behind blocking driveways, will be cleared by the City to level snowpack within 12 hours of windrow placement. If windrows are blocking sidewalks or have caused a safety concern, please call 311 to report it to the City or use the 311 app on mobile or desktop, crews will be sent out within 1-2 days.
Windrows may lead to less on-street parking. Residents are encouraged to park on their property (for example, in driveways or garages).
The City will clear windrows where required from:
- Arterial and collector roads
- Bus routes
- Windrow free zones
- Cul-de-sacs when excessive snow volumes make it necessary