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Animal Care & Control Centre

Lost Pets

As of May 25, 2020 Animal Care & Control will begin the intake of stray dogs and will continue to intake animals that are in distress, injured or sick (including pregnant cats and kittens under two months without a mother).

Until further notice, the ACCC will not admit healthy cats. 

All services require an appointment and can be made by calling 311 or visiting You must also make an appointment to pick up your lost pet. 

Injured Animals

If you find injured animals, please call 311 and wait for further instruction.

Pet Licence Purchase and Renewal

Citizens can purchase or renew their pet licence online. Payments can also be sent by cheque or money order and mailed to: the City of Edmonton, P.O. Box 2670, Edmonton, AB. T5J 2G4.  We encourage pet owners to keep their contact information associated with your pet’s licence up-to-date online in the event your pet gets lost.

Payment can be made at any financial institution or via Online Banking payable to City of Edmonton Pet/Business Licences or Edmonton Pet & Business Licences.  

Monthly program for pet owners to have their cats microchipped as part of their licenses,


Please be advised that The Don't Skip the Chip program is on hold at this time because of service changes at the Animal Care & Control Centre.

Don't Skip The Chip is back! Help us improve our 16% return to owner rate for cats!

In six months of our 2018 pilot we were able to chip over 450 cats and 65% of those cats are new licence holders! Microchips allow us to quickly identify owners and connect them with their pets, but they also allow veterinary clinics to reunite pets without ever having to come to our facility!  These licence fees will be used to care for over 4,000 cats that come to our facility each year and continue to provide funding for low income spay/neuter programs.  A win-win for owners, cats and our facility!

Due to the need for and success of this pilot, the Alberta Veterinary Medical Association has once again extended our medical licence, so we can offer this program throughout 2020.  For 2020, your cat licence now includes a microchip. 

Here is how it works:

  • Book an appointment using our online form or by calling 311
  • Bring your crated cat to 13550 163 St NW at your scheduled time
  • Show government issued ID and proof of ownership (vet records, adoption contracts, emails showing animal transfer)
  • Purchase a cat licence for $22 (fixed) or $77 (intact) if needed
  • Wait a couple of minutes while we complete the procedure
  • Head home to love on your newly ID'd kitty

Cat Microchip Clinic

Don't Skip The Chip Is Now By Appointment

For More Information

311 Contact Centre

Online Contact 311 Online

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555

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