In 2015, we started talking to Edmontonians about what they wanted in a transit system. A new approach was needed, based on a community conversation about the role of transit in our city. These conversations resulted in the development of the Transit Strategy.
We heard from more than 20,000 Edmontonians. We spoke with all sorts of people - motorists and transit riders, young children and seniors, suburbanites and urban dwellers, indigenous Edmontonians, people with disabilities, and many others.
What we heard from Edmontonians directly informed the development of the Transit Strategy and now the bus network redesign. The elements of the Strategy - Values, Pillars, Guiding Principles, and Actions - guide how we deliver transit service and how we invest in transit over the next 10 years.
In spring 2018, we released the first draft of the new bus network for public feedback, which guided us as we refined the network. As a result of citizen feedback, we made changes to about 20 per cent of the first draft.
In fall 2019, we released the second draft to check in with citizens to make sure we heard them. The final network is very similar to this second draft, with minor changes made to accomodate operational needs.
In 2020, we continued to explore alternative transit (first kilometre/last kilometre) options as a possible new layer of service in our integrated transit network.
Our What We Heard reports from each phase of public engagement are available for review.