Main page content begins here

Home to more than 350 animals and focused on conservation, the Edmonton Valley Zoo is one of Edmonton's premier attractions, offering fun and education for the whole family.

The Edmonton Valley Zoo is open with new safety measures and guidelines. Come visit safely and please obey public health orders and guidelines.

Tickets are not available at the gate and are being sold online only. Members and Pass Holders must also book tickets online in advance.

Buy Tickets / Book Timed Entry 

Safety Measures and Guidelines

We have put some adjustments in place for the health and safety of our staff, visitors, and animals. These modifications are designed to comply with public health orders and guidelines.

Before You Visit

  • Please do not visit the zoo:
    • If you have travelled within the last 14 days
    • If you have been in contact with anyone sick with COVID-19 within the last 14 days
    • If you are exhibiting any COVID-19 symptoms. These include: fever, cough, shortness of breath, runny nose, sore throat, and/or others listed on Alberta Health Services website.
  • Purchase tickets online only at movelearnplay.edmonton.ca.
  • Please arrive within the 30-minute window on your ticket.
  • View Guest Services to review a list of items not permitted at the Zoo.
  • Please note: we are unable to accommodate group bookings at this time, only families and cohort families.

At the Zoo: Amenity and Service Availability

  • Outdoor areas of the zoo will be open.
  • Indoor habitats may be closed or will have one-way access.
  • The train and carousel rides will remain closed.
  • Play structures are open. They are not cleaned or sanitized, so please take the appropriate precautions.
  • There will be no animal talks or programs.
  • The Zoo-tique gift shop is open.
  • There will be no paper maps available - please download the Edmonton Valley Zoo app from Google Play or the App Store.
  • Stroller and scooter rentals will not be available.
  • Water bottle fill stations are open but water fountains have been turned off.
  • Limited food service options are available - Sandwich and Sons in the Plaza and Moo at the Zoo located at the Urban Farm. There will be no patio seating. Food and drinks must be taken to go. Masks are mandatory except for brief removal when eating or sipping a beverage.
  • All restrooms will be open and cleaned regularly.
  • Increased hand sanitizer stations will be available, including at the entrance, exit, and throughout the zoo.

Safety Measures

The following service adjustments will be made for your safety and the safety of our staff and animals:

  • Masks are required in all areas of the zoo, including in all outdoor areas. Please ensure it is a fitted mask. 
  • Advance tickets, sold online only.
  • Timed entry.
  • There is a daily attendance limit of 1,400 people (100 tickets per half hour time slot).
  • A maximum of 5 tickets may be purchased per transaction.
  • Increased hand sanitizer locations, including at the entry and exit and throughout the zoo.
  • One-way traffic around the zoo to facilitate physical distancing and minimize interactions. See Map.
  • Pathway markings, signage or barriers to enforce physical distancing guidelines and hygiene protocols.
  • Limited food service.
  • Rides will remain closed.
  • Please remain within your household cohort only.
  • Cohort groups of 5 must maintain physical distance of 2 metres from other groups or anyone not in their immediate household.
  • Larger groups will be split up by zoo staff.

Please follow all guidelines for physical distancing. This may result in wait times at points of entry, indoor spaces, and service during peak visitation.

For further details, see Reopening FAQ.

Admission and Passes

 Admission Rates

Get Closer: Animal Talks, the zoo's Miniature Train and the Carousel rides are currently not available. Indoor experiences remain closed due to current provincial health orders.

Admission Rates

(Effective May 1, 2021)

Category Cost
Child​ (Ages 2-12) $9.75
Youth (Ages 13-17) $10.50
Adult ​ (Ages 18-64) $12.95
Senior (Age 65+) $10.50
Member Free
Tot (0-23 months) Free

GST included.

Tickets are not available at the gate and are being sold online only. Members and Pass Holders must also book tickets online in advance.

Buy Tickets / Book Timed Entry

Annual Memberships

Edmonton Valley Zoo Annual Members receive unlimited admission during regular public hours for a year from the date of purchase.

When the zoo reopened on March 25, memberships were extended for the number of days the zoo was closed to ensure members receive the full 12 months purchased.

At this time, memberships cannot be purchased for other individuals as a gift online. Gift cards can be purchased in person at the Zoo, anytime during operating hours. The gift card recipient must redeem their gift card in person to purchase a membership.

Membership Rates

Category Cost
Child (Ages 2-12) $29
Youth (Ages 13-17) $30
Adult (Ages 18-64) $46
Senior (Ages 65+) $30
Family* $129

* A family is all members of the same household related by birth, legal status or marriage up to a maximum of 7 people.

Buy Membership

Zoo Membership Benefits

Additional benefits include:

  • A 10%  discount in the Zootique gift shop. The Zootique is run by the Valley Zoo Development Society, a registered charity mandated to raise funds and awareness for the Edmonton Valley Zoo. All purchases at the Zootique support building our zoo! Discount does not apply to original artwork.
  • Free or discounted admission at participating zoos across Canada and the US


    Call the zoo or aquarium prior to your visit to confirm their continued participation. 

    Canada

    BC Wildlife Park, Kamloops, BC

    Forestry Farm Park & Zoo, Saskatoon, SK

    Greater Vancouver Zoo, Vancouver, BC

    United States

Moonridge Zoo, Big Bear City, California

Zoosiana, Zoo of Acadiana, Broussard, Louisiana

Catoctin Wildlife Preserve, Thurmont, Maryland

Utica Zoo, New York

Dakota Zoo, Bismark, North Dakota

Location

Map of 13315 Buena Vista Road
13315 Buena Vista Road
Edmonton, Alberta

Parking

Parking at the Edmonton Valley Zoo is free of charge. There is a large parking lot immediately outside of the zoo entranceway.

Exhibit Map: One-Way Route

Winter 2020 Zoo Map

See larger map

Hours

Admission Hours

Hours effective starting May 1, 2021.

Last timed ticket is 3:30-4pm. The Zoo will be closed and cleared at 5pm.

Tickets are not available at the gate and are being sold online only.

Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday 9am-5pm
Sunday 9am-5pm

Notifications

Feedback

Share Your Thoughts!

Guest Services

We are delighted to welcome you back to the zoo!

For the safety of all our guests and animals, we do not allow the following at the zoo:

  • Pets (with the exception of Service Dogs)
    •  Service dogs must wear a vest and appropriate harness
    • Guests will be asked to provide the dog's Government of Alberta issued ID or a card showing they have been trained by an accredited school (such as Dogs with Wings and Assistance Dogs International)
    • Emotional Support Animals do not fit these requirements and are not permitted at the Edmonton Valley Zoo
  • Balloons
  • Bubbles
  • Balls and frisbees
  • Bikes, scooters, skateboards, and roller blades
We value the safety and security of visitors and staff.

Please respect people and property at City-operated facilities, and report any contraventions or suspicious activity.

Respect for People and Property

 

 Accessibility

See wheelchair accessible features at the zoo.

Services

See all Reopening FAQ.

Will there be any food service available?

There is limited food service onsite  - Sandwich and Sons in the Plaza and Moo at the Zoo located at the Urban Farm.

There will be no patio seating. Food and drinks must be taken to go.

Masks are mandatory except for brief removal when eating or sipping a beverage.

Water fill stations are operational, but water fountains are turned off.

Will the Zootique be open?

The Zoo-tique gift shop will have modified operations.

Will there be stroller, scooter or wheelchair rentals available?

Stroller and scooter rentals will not be available at this time. You are welcome to bring your own.

Wheelchair rentals are available.

Reopening FAQ

Can I purchase tickets at the gate?

No. Timed-entry tickets will only be available for purchase online. A maximum of 5 tickets may be purchased per transaction.

I bought my online ticket, do I have to come right at the start time?

We ask that you please arrive during the window of time you selected for your ticket. We will be closely monitoring capacity to ensure everyone has a safe and comfortable visit.

What is happening with my membership?

When the zoo reopened on March 25, memberships were extended for the number of days the zoo was closed to ensure members receive the full 12 months purchased. We also extended existing memberships by 1 month to offset the inconvenience of our indoor experiences remaining closed due to current provincial health orders.

I am a member, do I have to pay the general admission price or is that included in my membership?

Your membership is still active and will count toward your admission. 

Does my timed ticket mean I have to exit at a certain time?

There is no requirement to leave the zoo at a certain time. You're welcome to explore the zoo at your own pace. We have reduced our daily capacity to help accommodate people who wish to stay longer.

Do I have to wear a face mask?

Effective December 1, 2020, face coverings or masks are mandatory on zoo grounds, including in all indoor and outdoor spaces. Exemptions are for those under the age of 2.

Face masks or coverings must be tightly fitted.

 

Will there be any animal talks?

No. Animal talks are currently cancelled.

Will there be any rides? (train, carousel, paddleboats)

Rides and play structures will remain closed for the time being. 

Will the outdoor play structures be open?

The play structures are open. They are not cleaned or sanitized so please take the appropriate precautions.

How frequently are you cleaning the washrooms?

All bathrooms will be cleaned and sanitized regularly throughout the day. Please practice good hand hygiene.

Will the Zootique be open?

The Zoo-tique gift shop will have modified operations.

Will you be selling face masks?

The Zoo-tique gift shop will be stocking a small supply of masks for sale.

Will there be any food service available?

There is limited food service onsite  - Sandwich and Sons in the Plaza and Moo at the Zoo located at the Urban Farm.

There will be no patio seating. Food and drinks must be taken to go.

Masks are mandatory except for brief removal when eating or sipping a beverage.

Water fill stations are operational, but water fountains are turned off.

How will I navigate the zoo?

Our online map and the Edmonton Valley Zoo app have been updated to show the paths you will be asked to follow. Directional signage is also in place, and staff will be onsite to help maintain the flow of traffic.

Will there be stroller, scooter or wheelchair rentals available?

Stroller and scooter rentals will not be available at this time. You are welcome to bring your own.

Wheelchair rentals are available.

Will there be hand sanitizer stations around the zoo?

Yes, we will ensure hand sanitizer is available at locations around the zoo, including at the entrance and exit. We also encourage you to bring your own sanitizer and to wash your hands often with soap and water.

Will any buildings be closed?

All indoor experiences remain closed due to the current provincial health order.

Will there be any exhibits closed?

The Elephant House, Makira Outpost, and Saito Centre will be closed due to the current provincial health order.

Due to construction, there is limited accessibility to Arctic Shores.

All closures are subject to change. Please adhere to physical distancing requirements in all areas of the zoo.

What if I missed part of the zoo on the one way route?

We ask that you do not back track. If you missed a section of the zoo, please follow the map and directional signage to get to that area with the correct flow of traffic.

Will the Urban Farm contact yard be open?

No, the contact yard will not be open but you will be able to see the animals in the contact yard. 
 

What happens if there is a COVID-19 exposure while I am visiting?

In the unlikely event that this does happen, the City of Edmonton will work with Alberta Health Services to ensure all proper processes and protocols are followed.
 

Proudly Edmonton -Edmonton Valley Zoo Video

For More Information

Edmonton Valley Zoo

13315 Buena Vista Road (87th Avenue)
PO Box 2359
Edmonton, Alberta T5J 2R7

Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

Email attractions@edmonton.ca

End of page content. Please choose between the following five options:

Back to main menu Back to current page menu and content View current page breadcrumb Back to site search Continue to page footer content