In support of local business and economic recovery through Stage 4 of the Province’s Path Forward, the first 30 minutes of every parking session in curbside EPark zones is currently free. Please ensure that you start your parking session on the MyEPark app or at an EPark machine and you will receive the first 30 minutes of your parking stay free.

Users are encouraged to download the MyEPark app for contactless payment options. Otherwise, EPark customers should take proper precautions to clean/sanitize hands thoroughly after using payment machines.

​Please complete the following form to report a​n​ ​EPark machine malfunction or a technical issue with the EPark app or mobile website. ​City staff will be notified of the problem and the issue will be rectified as soon as possible.

Please note: if vehicle is to remain parked, payment must be made at an alternative pay machine.

Your name, phone number and email will be collected in accordance with Section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act. Your information will only be used for the purposes of contacting you, at your request, for any further discussion that might be required for this report. If you have any questions about the collection and use of your personal information, contact the FOIP Manager at 780-496-8178, Office of the City Clerk, 3rd floor, City Hall, 1 Sir Winston Churchill Square, Edmonton Alberta T5J 2R7.