Good Call Edmonton is a community-focused campaign by the Neighbourhood Empowerment Team that empowers residents and businesses with the essential tools and resources to protect themselves and their property.
Good Call Edmonton also guides you to the right contacts for helping people in need. Join us in working together to build a safer Edmonton.
Explore our resources to learn about Crime Prevention Through Environmental Design (CPTED), proper lighting, the 9pm routine and more.
Many of our resources are available in multiple languages and are also available in hard copy by request. Please email NET@edmonton.ca with your request.
Property Safety
These resources offer practical ways to improve safety through property design, everyday routines, and prevention-focused strategies that reduce risk at home and in public spaces.
This guide explains how thoughtful use of lighting, clear sightlines, and natural access control can make spaces safer and more comfortable.
Crime Prevention Through Environmental Design
Other Languages Available
Amharic
Arabic
French
Punjabi
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
A practical resource with tips to help you secure your home by locking doors and windows, improving lighting, and safeguarding valuables.
A helpful reminder to check that your home and vehicle are locked, valuables are removed, and outdoor lights are on to prevent crime overnight.
Other Languages Available
Amharic
Arabic
French
Punjabi
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
Business Safety
These resources help businesses create safe, welcoming spaces by offering practical strategies to prevent crime, respond to concerns, and support a positive experience for staff and customers.
A guide with practical tips for improving storefront safety, using lighting effectively, and preventing theft or unwanted behaviour.
Other Languages Available
Amharic
Arabic
French
Punjabi
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
Offers suggestions for designing business interiors and exteriors to reduce risk, improve visibility, and create a more secure environment.
Other Languages Available
Provides advice on responding to common safety concerns, working with nearby businesses, and connecting with local supports when needed.
Personal Safety for Businesses
Other Languages Available
Amharic
Arabic
French
Punjabi
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
Community Connection
These resources support positive relationships, inclusive interactions, and safer public spaces by helping people navigate everyday situations with care, confidence and respect.
Explains when and why to contact emergency and non-emergency services, and how reporting helps build safer communities.
Offers simple strategies to build respectful, trusting relationships with neighbours and others in shared spaces.
Encouraging Positive Interactions
Other Languages Available
Amharic
Arabic
French
Punjabi
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
Presentations
A community guide to inclusive, affirming services and supports for 2SLGBTQ+ individuals in Edmonton.
Offers tools and advice to help 2SLGBTQ+ individuals stay safe, protected, and empowered in digital spaces.
Supports young transit users with tips on riding safely, confidently, and respectfully across the city.
Personal Safety
These resources help individuals establish safety habits in their homes and in public spaces.
A helpful reminder to check that your home and vehicle are locked, valuables are removed, and outdoor lights are on to prevent crime overnight.
Other Languages Available
Amharic
Arabic
French
Punjabi
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
Shares practical habits for staying alert, aware, and secure while moving through public spaces.
Personal Safety for Individuals
Other Languages Available
Amharic
Arabic
French
Simplified Chinese
Traditional Chinese
Somali
Spanish
Vietnamese
Provides tips to help older adults feel safe and confident when someone comes to their home.
Crime Prevention Through Environmental Design (CPTED) Self Assessment
This questionnaire explains CPTED and asks questions to check how safe a property is. After completing it, respondents get tips on how to make their home, apartment, or business safer. The assessment is for people living in houses or apartments, as well as for businesses, work places and industrial areas
What We Do
We respond to repeated or significant incidents that may impact the security and safety of people across the city. Our aim is to reduce crime, victimization and social disorder in Edmonton.
How We Work
We work with community partners, businesses, residents, police and communities to create strategies and safety projects that contribute to safer and more vibrant neighbourhoods and communities.
We use data, research and community knowledge to:
- Develop strategies that reduce crime and disorder in neighbourhoods, business areas and public spaces
- Use Crime Prevention Through Environmental Design (CPTED) principles to make public spaces safer and more welcoming
- Provide valuable information, resources and connections that enhance safety
- Work collaboratively with community groups, organizations, and businesses by providing safety information through presentations and attending events
Contact Us
Want to connect with your local Community Safety Liaisons or explore NET in action?
Email NET@edmonton.ca