Next Steps: ETS is reviewing bids from potential service providers. When the contract is awarded, ETS will work with the service provider to provide more information as it becomes available.
On August 30, 2020, Edmonton Transit Service’s (ETS) new on-demand transit service will add a new layer of service in our integrated transit network. It will complement the regular bus network and LRT service. This service will be provided as part of a two-year pilot project.
How On-demand Transit Will Work
Customers will be able to book a ride on an accessible vehicle by using an app on a smart device, telephone or website. A large passenger van or smaller bus with a professionally-trained driver will carry customers between set pick-up points in their neighbourhood and the designated transit hub.
More information about the vehicles, how to book a ride and other details will be available after a service provider is selected.