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Page updated as of March 23, 2022
Face masks on transit and in transit spaces are required under the City’s Temporary Transit Facilities Face Mask Bylaw. This bylaw aligns with the mandatory mask requirements put in place by the Government of Alberta to help prevent the spread of COVID-19.
Visit edmonton.ca/masks for more information.
On February 8, The Government of Alberta announced that provincial public health orders will be eased through a three-step plan. Step 1 was implemented on February 9 and Step 2 was implemented on March 1. The timing for Step 3 will be decided by the province and depends on the hospitalization rates continuing to decline.
The City of Edmonton does not have the legal authority to enforce remaining provincial public health orders. Issues that fall under provincial jurisdiction relate to isolation requirements and mandatory masking in specific settings.
Edmontonians are asked to report a concern or complaint about isolation requirements or mandatory masking to Alberta Health Services public health inspectors or by calling 1-833-415-9179.
The City of Edmonton is committed to the safety of our employees and all Edmontonians. A robust safety system is in place to prevent, track, report and monitor active COVID-19 cases among City staff.
The information in the chart below is aggregated to respect the privacy of our employees. The blue data points indicate the City’s approximate active COVID-19 cases*, and the orange data points indicate the approximate percentage of active cases in the City workforce. Information will be updated each Wednesday at 2pm.
Please hover your mouse over the data points to see approximate number values.
*Active cases are those that are within five days from the onset of symptoms if fully vaccinated or 10 days if not fully vaccinated.
The City of Edmonton implemented a Vaccination Policy for employees in fall of 2021 in keeping with the City’s strong commitment to health and safety.
As of January 10, the vaccination rates of City of Edmonton employees were:
The health and safety of employees and Edmontonians is our top priority. We believe that as one of Alberta’s largest employers, the City of Edmonton has a duty to support provincial efforts to reduce the spread of COVID-19, so we can keep our facilities open, our services running and our employees and residents safe and healthy.
Please monitor for symptoms of COVID-19. If you are experiencing symptoms, we ask that you not enter a facility, return home and follow current Government of Alberta isolation requirements.
The option remains for visitors to reserve a time to visit the Edmonton Valley Zoo or the Muttart Conservatory. Time slots for these facilities can be reserved at Move Learn Play. Timed entry remains a requirement for the John Janzen Nature Centre.
More information about current Government of Alberta public health measures can be found at alberta.ca/covid-19.
There are steps you can take as we work together to ensure our facilities are safe spaces for everyone wishing to return to the activities they enjoy:
To ensure the safety of City employees and Edmontonians, we are taking a very thoughtful and deliberate approach to providing in-person service at the Edmonton Service Centre. For the time being, we will continue to offer services through a variety of convenient channels such as online, by mail, email, phone and by appointment only for in-person payments.
For more information, visit our Edmonton Service Centre page.
City Hall and Chancery Hall are at reduced occupancy.
If needed, please contact the Legal Services Branch to arrange a time and manner for personal service of legal documents.
Contact legalserviceinquiries@edmonton.ca or 780-496-7200
Pursuant to Alberta Rules of Court, Rule 11.21, this email address is not a valid address for service and emails sent to this address with legal documents attached will not be considered service on the City of Edmonton. You will receive a reply from one of the lawyers regarding service arrangements. Please give yourself enough time before service is required to make appropriate arrangements.