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Information on ETS security personnel, safety education programs, bus and rail safety and personal safety tips.

Maintaining a safe and welcoming transit environment involves active cooperation between alert passengers, trained ETS personnel, Transit Peace Officers, Edmonton Police Service, private security guards and a wide variety of other safety features. One way ETS does its part, is by ensuring employees have specialized training, knowledge and experience. Our passengers help by identifying and reporting unusual, suspicious or emergency situations.

Did you know?

  • Onsite Security Guards are deployed at 25 Transit Centres/Stations throughout Edmonton. Security guards wear highly visible jackets or vests and patrol throughout their shift.
  • Transit Peace Officers frequently patrol transit property.
  • Members of Edmonton Police Service patrol transit property, and collaborate with Transit Peace Officers, security guards and ETS Control Centre staff.
  • CCTV surveillance cameras are installed on all buses and LRT trains, in all LRT stations, major transit centres, and some city pedways.
  • Emergency Blue Phones are installed in all transit centres/LRT stations and connect directly to the ETS Control Centre.
  • Alert systems in LRT trains (yellow strips above windows and red push buttons) connect directly to the LRT Operator, who will assess the situation and contact ETS security personnel for an appropriate response.
  • In summer 2019, ETS deployed additional Inspectors, Road Superintendents, and Control Centre staff to support enhanced safety and security.
  • In summer 2019, ETS and Transit Fleet Maintenance began the installation of retractable bus shields for operators. The entire bus fleet will be equipped by spring 2020.  
  • Transit operators are trained to assist when they witness an incident and have the tools to report it to the proper agency.
  • ETS has ongoing awareness campaigns to educate transit users about how to seek assistance.
  • Crime Prevention Through Environmental Design (CPTED) principles are applied in all new transit rehabilitation and improvement projects.
  • Stop Request is a daily program that allows passengers to stop at a location other than a bus stop along the route after 6pm, provided it’s safe to do so.

How passengers can support one another, especially vulnerable groups.

Communications devices are available if you need emergency assistance.

Call 780-442-4900 to report unusual and suspicious activity.
In uniform Officers patrol the transit system 365 days of the year.

Learn more about available resources that keep transit users safe.

Surveillance equipment is installed in all LRT stations and major transit centres.

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For More Information

Contact ETS

Telephone

311

Facebook http://www.facebook.com/takeETS
Instagram https://www.instagram.com/EdmontonTransit/
Twitter https://twitter.com/takeetsalert

Transit Watch

To report safety/security concerns or unusual and suspicious activity, call Transit Watch

Telephone 780-442-4900

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