Vision: To provide industry leading and sustainable specialized transportation solutions that connect people, resources, and communities.
Mission: To provide customer focused, safe, and reliable door-to-door shared ride services for those who are unable to use conventional transit.
Values: Safety, Respect, Customer Service, Compassion, Teamwork
DATS is administered and scheduled by the DATS section of ETS (Edmonton Transit Service). The DATS budget is supported primarily from the City of Edmonton tax levy.
Cost of the service is partially offset with fares collected from the DATS users. Trips are
scheduled to make maximum use of this shared ride service while staying within budget.
Who Can Use DATS?
DATS is available to residents of Edmonton who cannot use regular transit for some or all trips because of a physical and/or cognitive disability. Eligibility is determined on a case-by-case basis, following specific guidelines, and a registration process.
To check your eligibility or to register, call 780-496-4567 (option 3).
Youth Service
Service for non-educational trips is available to youth who cannot use regular transit because of a physical and/or cognitive disability. Service is offered during off-peak
hours only (with or without an escort).
Unconditional Service
Each application is carefully reviewed to evaluate eligibility for travel on DATS. Some clients may have unconditional eligibility, where circumstances prevent them from using conventional transit.
Temporary Service
A temporary registration number may be available for individuals temporarily disabled for the period they cannot use conventional transit as a travel option.
Conditional Service
Some clients may have conditional eligibility. Some examples of eligibility conditions include 'winter only', 'dark only' and 'no escort.’
DATS Advisory Group
The DATS Advisory Group advises the Edmonton Transit Service in the planning and operation of DATS and in developing other transportation policies and programs that affect persons with disabilities.
There are 12 members appointed for two-year terms. The DATS Advisory Group is composed of:
- Five persons representing disabled and seniors' consumer groups
- Six persons representing service users
- One community-at-large representative
