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The Freedom of Information and Protection of Privacy (FOIP) Act aims to strike a balance between the public's right to know and the individual's right to privacy concerning records held by the City.
Access to information is one of the pillars of democracy, and it is your right under the FOIP Act to request any information which is held by the City.
Requests for access to information, also known as FOIP requests, can be submitted online.
We also accept applications by mail. The Request to Access Information form may be completed and mailed to the Corporate Access and Privacy (CAP) Office, City of Edmonton, 16th floor Century Place, 9803 - 102A Avenue NW, Edmonton, AB, T5J 3A3.
For more information on making FOIP requests, please contact the CAP Office at 780-496-5222 or foip@edmonton.ca.
A "general" request is any request that is not a "personal" request. Examples of general requests include:
A "personal" request is a request for records that are about you. Examples of a personal request include:
This is a request for personal information about a person other than yourself, and that person has given you permission to make the request. When making this type of request, you must provide proof that you have permission. Use the Authorization of Representative form to document permission. When submitting your application online, you can upload the completed form. Insurance agents or lawyers often make this type of request on behalf of their clients.
Information will only be withheld from you if an "exception to disclosure" applies to the information. In the FOIP Act, an exception to disclosure explains the harm that could occur if the information was released. There are 2 types of exceptions: "mandatory" and "discretionary". "Mandatory" means the City must apply the exception. "Discretionary" means that the City can choose to apply the exception. For example, the City must (mandatory) withhold information that would be an invasion of someone's privacy, but it may (discretionary) withhold information that is analysis or advice used to make a decision.
When information is withheld from you, you will be advised of the exception to disclosure that was applied.
There is no application fee for personal requests (including when you make a request on behalf of someone else and you have submitted the completed Authorization of Representative form).
You must pay a $25 application fee for a general request. Work will not start on your request until you have paid the fee.
If you don't know if your request is general or personal, please contact a FOIP Coordinator.
Before work starts on your request, a FOIP Coordinator may contact you to discuss your request. This conversation will help the FOIP Coordinator understand what you are requesting. Work cannot begin on your request until the scope of your request is clear.
Fees for processing "general" requests and "personal" requests are different.
Personal Requests
Fees for processing personal requests are charged only if the cost of producing the records (photocopying) is more than $10. If the cost is estimated to be more than $10, you will receive a fee estimate for the cost. Photocopies cost $0.06 a page so you will receive a fee assessment only if there are more than 167 pages - otherwise there is no charge.
General Requests
Fees for general requests are charged only if the cost of processing (search time, applying exceptions to disclosure, photocopying) is more than $150. If the cost is estimated to be more than $150 you will receive a fee estimate.
For both personal and general requests, you are required to pay a deposit of 50% of the estimated cost of processing your request before work on your request will begin.
The Act provides some situations where fees can be reduced or waived entirely. A FOIP Coordinator can assist you in narrowing the scope of your request and provide other suggestions to reduce your costs. The Coordinator can also accept written requests with supporting documentation to be considered for a fee waiver.
Payment can be made by cheque or credit card.
Online or visit Freedom of Information and Privacy
(The system will prompt you to pay by credit card)
Call the Office of the City Clerk at 780-496-8178
(Monday-Friday, 8am-4:30pm- excluding statutory holidays)
City of Edmonton
16th Floor, Century Place
9803 - 102A Avenue
Edmonton AB T5J 3A3
* Cheques must be made payable to the City of Edmonton
The Act states that the applicant may not need to pay fees for the release of records in the public interest. If you believe it is in the public interest to release the records you are requesting, please raise this with the Coordinator assigned to your file.
The FOIP Act provides the City with 30 calendar days to respond to your request. However, days spent clarifying the scope of your request or awaiting payment of fees will extend the 30 calendar day response time.
The City may take an additional 30 days if the scope of your request is large or if we need to consult with a third party about the records. Any other extensions of time must be approved by the Office of the Information and Privacy Commissioner of Alberta.
No. We process requests in the order that they are received, but we do our best to respond as quickly as possible.
You may change your address and contact information for some City services by contacting 311. If you want to correct other information about yourself please contact a FOIP Coordinator.
Edmonton's Open City Initiative strives to transform the City into a more transparent, open and accessible organization. Information about the City is widely available throughout this website and on the Open Data Portal.