Residential Bylaw Complaints

The Community Standards Bylaw prohibits leaving appliances outside unless they are in a crate or a locked storage building. To prevent children in the community from being injured when you discard appliances:

• Remove handles, hinges, and locks to disable any appliance door with a lock mechanism
• Store appliances in a crate or in a locked storage shed or garage
• Leave appliances outside only when they are due for pick-up or removal

You can also dispose of your old appliances at your local eco station.

Fire Pits and outdoor fireplaces can be a nuisance if they aren't properly constructed, built in a safe location or used responsibly. Fire pits are regulated under the Community Standards Bylaw. 

Learn more about Fire Pits.

The Waste Management Bylaw helps to maintain a clean, safe and efficient system for the collection, removal, and disposal of waste from residential and commercial property.

Waste Bins and Carts

To prevent your garbage from becoming a nuisance:

• Keep waste and food scrap carts closed at all times except when loading and unloading garbage
• Prevent garbage from becoming smelly or blowing out of the bin
• Put household waste out by 7am on your scheduled collection day

The Public Spaces Bylaw regulates the unauthorized distribution of printed or promotional material on hotel premises. No one can distribute a handbill, like a pizza flyer, on hotel premises without the hotel's permission.

Use Signage to Stop Delivery

To avoid receiving handbills, hotels must place signs at or near all entrances bearing any of the following combinations of words:

• No Trespassing
• No Peddlers or Agents
• No Advertising
• No Soliciting
• No Handbills

The hotel may also use a similar notice to indicate that the hotel does not wish to have handbills left on their premises. People distributing handbills at hotels without signs will not be punished.

Failure to maintain your walks could result in a fine and cleanup costs. Warnings are a courtesy and will not always be issued.

Property owners are also responsible for clearing snow from every walk and driveway on or beside any vacant properties they own.

Complaints are accepted between November 1 and May 1, and only when it has not snowed for at least 48 hours.

Learn more about Residential Sidewalk Snow and Ice.