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Community Standards Peace Officers (CSPO), Transit Peace Officers (TPO), Municipal Enforcement Officers, Park Rangers and Animal Care & Control Officers protect the health, safety and welfare of citizens by promoting compliance with our community standards, ETS and animal control bylaws.

Both CSPOs and TPOs hold Peace Officer appointments as authorized by the Alberta Justice and Solicitor General pursuant to the Alberta Peace Officer ActPeace Officer Regulation and the Peace Officer Act (Ministerial) Regulation

A one-stop shop for adoption, licensing, stray animal care, and enforcement services.

Animal Care & Control Officers

Animal Control Peace Officers help owners ensure their pets are a positive addition to the community. This is done through education programs, mediating neighbour disputes, providing advice and enforcement.

Officers also patrol neighbourhoods for stray animals and return lost pets to their owners and respond to animals in distress or animals that have been abandoned.

Animal Control Peace Officers are sworn peace officers, giving them the ability to write tickets and lay charges that require a pet owner to appear in court.

They assist the Edmonton Police Service with aggressive or injured animals, Provincial Brand Inspectors with loose livestock and Provincial Conservation Officers with wildlife inside city limits.

Commercial Vehicle Unit

The Commercial Vehicle Unit is responsible for enforcement of the federal, provincial, and municipal regulations governing the commercial transport industry. The focus of the unit is to regulate heavy vehicle use within the City of Edmonton to mitigate community and safety impacts and support Edmonton's Goods Movement Strategy. The unit works in collaboration with the Edmonton Police Service and other enforcement partners such as Alberta Commercial Vehicle Enforcement Branch in order to support a broader regional approach to commercial vehicle safety and compliance.

Community Standards Peace Officers

The Community Standards Peace Officers respond to "on the spot" bylaw enforcement needs, such as after-hours construction noise and people driving with unsecured loads.

These Officers are out in neighbourhoods and on public roads. They can be a great resource for any bylaw questions or concerns. While they can enforce any bylaw, but they are focusing on five main things:

  • Vehicles driving with an unsecured or poorly-secured load
  • People dumping snow, dirt, garbage or anything else illegally on public and private property
  • People obstructing a public road
  • Illegal signs or other visual obstructions along roadways
  • Construction or industrial noise 

The Community Standards Peace Officers will also respond to any bylaw concerns that requires an immediate response. Complaints will normally be investigated within 24 hours.

Hours of Availability

Mid April - Mid October

Monday 7am-10pm
Tuesday 7am-10pm
Wednesday 7am-10pm
Thursday 7am-10pm
Friday 7am-10pm
Saturday 7am-10pm
Sunday 7am-10pm

7am-10pm

Municipal Enforcement Officers

Where citizen activities or property conditions don't meet acceptable municipal standards, Municipal Enforcement Officers provide education, warnings, inspections, and apply penalties.

Municipal Enforcement Officers work with citizens in neighbourhoods and business communities to ensure that Edmonton's basic community standards are maintained to a reasonable level.

Municipal Enforcement Officers enforce bylaws to deal with common complaints such as:

  • Boulevard Concerns
  • Garbage Storage
  • Minimum Maintenance of Buildings
  • Nuisance Properties
  • Recreational Vehicle Parking
  • Sidewalk Snow Removal
  • Signs
  • Weeds

Questions frequently asked about bylaws and using park spaces. 

Park Rangers

Park rangers ensure that the river valley is a safe and enjoyable recreational space. Equally important is our aim to maintain healthy co-existence between the valley's plants and wildlife, and the four million people that visit every year.

The 10 full-time urban park rangers are knowledgeable in the areas of resource management, wildlife, forestry, outdoor recreation, and law enforcement.

Uniformed Parking Enforcement Officers

Beat Patrol

The Beat Officers patrol areas in the downtown and old Strathcona districts. These beats are designated patrol routes which the Officer enforces the Traffic Bylaw 5590.

City Patrol

The City Officers respond to specific parking complaints obtained by the Edmonton Police Service dispatch. Regular patrols are also conducted when not responding to dispatched calls.

Special Events

Officers respond to specific event assignments such as festivals, concerts, football games and hockey games. Parking restrictions will be in effect during major Commonwealth Stadium events as per the Commonwealth Stadium Major Events Schedule.

Safety and Security

Information on ETS security personnel, safety education programs, bus and rail safety and personal safety tips.

Transit Peace Officers

Transit Peace Officers are highly trained and skilled professionals. They patrol in uniform on ETS vehicles and property which include buses, LRT and transit stations 24 hours/day, 7 days/week. They help create safe environments, provide customer assistance and promote fare compliance.

The Transit Peace Officer Bike Patrol is also active during suitable weather conditions from spring until fall. The Bike Patrol can access certain areas better than a vehicle, such as bike paths along LRT tracks or areas congested by traffic and/or special events.

Transit Peace Officers are authorized to enforce municipal bylaws and have powers and authority under several provincial acts.

For More Information

Community Standards and Neighbourhoods Branch

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

Fax 780-496-6054

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