The City’s Tenant Support helps renters become better informed about their rights and obligations under provincial laws and helps Edmontonians find and maintain stable housing.
Approximately 1 in 4 renters in Edmonton pay more than they can afford for housing. An eviction can be a life-changing experience that can sometimes lead to homelessness.
Services Provided
Tenant Support can provide the following:
- Advice and critical information about the Residential Tenancies Act
- Mediation with landlords to stabilize housing
- Navigation to the Residential Tenancy Dispute Resolution Service (RTDRS), a provincial tribunal to resolve disputes
- Referrals to other services and supports
Hours
| Monday |
8:30am-4pm |
| Tuesday |
8:30am-4pm |
| Wednesday |
9:30am-4pm |
| Thursday |
8:30am-4pm |
| Friday |
8:30am-3pm |
| Saturday |
8:30am-4pm |
| Sunday |
8:30am-4pm |
One-on-One Support is available 7 days a week:
- On the phone: 780-496-5959
- Call 780-496-5959 to book a meeting
Contact Us
Tenant Support
Phone 780-496-5959
Fax 780-496-5859