Updated December 20, 2021

A limited number of in-person services are available at the Edmonton Service Centre on the 2nd Floor of the Edmonton Tower by appointment only. In-person permit and licensing services at the Edmonton Service Centre remain suspended at this time. 

As of December 1, 2021, virtual appointments are now available to help customers with development and building permit questions. Visit edmonton.ca/permitappointments for more information and to book an appointment. Please see below for additional information on other alternate ways to access permit and licensing services and any ongoing service adjustments due to COVID-19.

The City is also advancing a number of service improvement initiatives to help streamline the City’s permitting, licensing and regulatory processes.