311 Open Data is part of the Open City initiative which guides the development of innovative solutions to connect Edmontonians to information, programs, services and engagement opportunities.
311 responds to approximately 900,000 inquiries a year.
Data sets provide the volume of requests for various services and displays which services are more popular in specific neighbourhoods and wards. All types of service and information requests are displayed over 3 years. Data is refreshed twice daily.
Please note: Protection of privacy legislation restricts the release of exact location information.
Frequently Asked Questions About the Datasets
The number of 311 requests do not always add up as a caller's address sometimes does not get captured.
Only the highest-volume neighbourhoods are listed in the dropdown selection. To search a specific neighbourhood, follow these steps:
- Type the full neighbourhood name in CAPITAL letters (for example, CAPILANO)
- Click the search/magnify glass icon
- Press the Apply button
For privacy reasons, each neighbourhood and ward are identified by a general centre point in the area and not by the exact location of the request.
Contact 311
Phone 311 | TTY: 711 | Calling from outside of Edmonton: 780-442-5311