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About ETS

Edmonton Transit Service (ETS) is a fully integrated, progressive, easy-to-use public transit system that provides over 80 million rides each year. Transit plays an important role in city building and provides seamless connection within Edmonton and region by focusing on three pillars: service, infrastructure and technology.

Future of Transit

Service

ETS is continually assessing how it can best support Edmontonians’ transit needs and expectations. Service-related projects include:

  • Transit Strategy will move ETS to a new service delivery model by 2020 
  • Regional bus service connects passengers travelling between key Edmonton locations and nearby municipalities
  • U-Pass program provides an affordable transit pass for university students travelling within and between nearby municipalities
  • Flexible fare options are available for people who need it the most 
  • Safety programs ensure passengers feel safe at all times on public transit

Infrastructure

In order to provide great spaces for its customers and employees, ETS ensures transit stations and vehicles are well-maintained and replaced when required. Infrastructure projects include:

Technology

It’s important that new technology is fully supported and has a positive impact on ETS customers and frontline staff. Technology projects include:

  • Smart Bus technology allows customers to track all ETS fleet in real time
  • Smart Fare ” tap and go” electronic fare payment is coming in a few years
  • Accessible buses include auditory and visual announcements
  • Electric buses will be added to the ETS fleet in 2020
  • Safety includes providing many ways to request emergency assistance 

In order to meet the needs of citizens today and tomorrow, ETS is committed to providing the best service possible while maintaining good value for taxpayer dollars. 

2016-2018 Business Plan - Transportation Operations

Transit Operator Appreciation Day

March 18 is Transit Operator Appreciation Day. On this day, we thank the public servants who are responsible for keeping the city’s trains and buses moving. 

Transit operators are the face of transit in Edmonton. They’re out there driving our buses and trains, but they also act as customer service agents, security agents and emergency responders when duty calls. All across Edmonton, operators go above and beyond to help their passengers and keep them safe.

Remember to #ThankYourOperator on March 18! We appreciate the hard work of every public servant in the driver’s seat. 

If you’re interested in joining a team of hard-working people who move our city every day, visit the ETS careers page to learn more.

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