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As per Community Standards Bylaw 14600, it is the property owners responsibility to remove graffiti tags.

The graffiti bylaw falls under the same category as nuisance conditions - excess garbage, property in disrepair, long grass, etc.  

This bylaw is to ensure that property owners keep their property maintained for the benefit of the whole community. 

On Your Property

If you have graffiti on your property and want help removing it, please apply for the Professional Cleaning Graffiti Program.

Capital City Clean Up offers up to $750 worth of professional graffiti cleaning assistance to property owners in Edmonton. 

If property owners are applying for professional graffiti cleaning, it is very important not to attempt to remove the graffiti first, as this may hinder the effects of the professional cleaning.

How To Apply

You need to do three things:

  1. Take a photo. Send it to capitalcitycleanup@edmonton.ca
  2. File a report with Edmonton Police Service
    Keep your EPS file number - you will need it for step #3
  3. Apply for professional graffiti cleaning

On Public Property

Report graffiti vandalism that is not on your property by

Reporting graffiti that is not on your property ensures that the property owner or City departments gets notification to remove the vandalism.
 

A Few Important Notes

  1. You need to provide a photo with your 311 complaint.  
    • Utility boxes: Each utility company is responsible for removing graffiti on their assets.  The utility companies need a photo to verify the asset is theirs before they dispatch removal services; they will not got to a utility box without a photo.
    • City of Edmonton Assets: Providing a photo ensures that we have the exact supplies we need to remove graffiti.
  2. Please provide an address.  While the 311 app records GPS coordinates, they are sometimes not accurate.  An address ensures we get to the right spot!

Enforcement

Enhanced legislation for graffiti management in the Community Standards Bylaw 14600 took effect on April 1, 2008.

This enables bylaw officers to work with property owners to remove graffiti vandalism promptly and, if necessary, issue tickets or take remedial action with those who do not remove it.

Edmonton Police Service will investigate graffiti vandalism crimes and pursue charges against graffiti offenders whenever possible.  

Police Online Reporting Form

For More Information

Capital City Clean Up

Telephone

To report litter, graffiti vandalism or discarded needles, dial 311 (or 780-442-5311)

For Capital City Clean Up program inquiries, call 311

Fax 780-498-7098
Email capitalcitycleanup@edmonton.ca

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