What's this bug? Before you squish, swat or spray, have your bug identified to see if it's really a pest.
You can submit an online request for insect identification. Include a description and a photo. Close-up photos of specimens that are properly focused are much more likely to be identified.
You can drop off specimens at our facility (8am-4pm, Monday-Friday). Specimens should be sealed inside a see-through hard container (pill vial, jar, or similar), and labeled with your name and contact information. The self-serve drop-off box labeled for insect specimens is inside the main entrance.
You can also send a specimen through the mail. To prevent damage, specimens mailed to us should be wrapped in a protective material, such as tissue paper, and sealed in a rigid container, like a clean plastic pill bottle, before being placed in the envelope. Include a brief explanatory note with your name and contact information.
Westwood Central Service Yard
Pest Management Lab
This is a free City service available to all residents.