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In April 2019, City Council approved ConnectEdmonton: Strategic Plan 2019 - 2028 which replaced The Way Ahead 2009 – 2018.

The Way Ahead 2009 – 2018 was the strategic plan for the City of Edmonton’s work in serving the citizens of Edmonton. It was instrumental in changing the City’s role from a utility provider to a service provider, focusing on improving the quality of life for Edmontonians.

Edmonton’s livability and quality of life continue to improve, and what we learned on The Way Ahead journey will continue to have an impact on Edmontonians.

The Way Ahead provided direction to understand and meet evolving citizen demands for new and enhanced services, and an emphasis on building and developing modern infrastructure and facilities. 

The six directional plans (The Ways) supported the development of Edmonton’s downtown core, built new communities and facilities, and the neighbourhood renewal program. 
Edmonton today is very different from the Edmonton of 2009. Delivering the most responsive and effective services to Edmontonians remain at the heart of what the City is doing, and will continue to do. 

Edmonton has come to mean a community where it makes sense to plan our future together. ConnectEdmonton: Strategic Plan 2019 - 2028 sets the direction for Edmonton’s future. It is about transformational change and recognizes the city’s heart is our people. They make everything possible. 

The Final Report

Council’s Strategic Plan, The Way Ahead 2009 - 2018, made a significant impact for Edmontonians and it changed how the City of Edmonton provides services daily for citizens.

The final report 2017 is the fourth and final annual update for The Way Ahead, which tracks Administration's achievement of Council's vision and goals over the past 10 years.

Our results are based on regular, consistent and timely measurement. This includes engagement with Edmontonians, partners and stakeholders. By ensuring multiple perspectives are reflected in our assessments, we obtain a better understanding of the effectiveness of our work.

City Council and the City of Edmonton share the desire to enable a better life for every Edmontonian. Through our 2017 final report, residents, businesses, community partners and city-builders of all types can witness what we have achieved.

Our Results: The Way Ahead Final Report gives an account of how well the City has met its goals in pursuit of its overall vision. Specifically, it:

  • Describes each performance measure and explains why it matters
  • Defines The Way Ahead (TWA) targets
  • Provides data and evidence to show our results toward the targets

Each measure is connected to a corporate outcome, and each outcome supports one or more of the 10-year strategic goals.

Edmonton’s livability and quality of life continue to improve, and the lessons learned on The Way Ahead journey will guide us toward our collective ambition for the Edmonton we all want in 2050.

Our Progress: 2016 Results

Our Progress on The Way Ahead: 2016 Results gave an account of how well the City was meeting its goals in pursuit of our overall vision.

The 2016 Branch Measures Report provided information on department and branch progress towards the 2016-2018 Business Plans in support of The Way Ahead.

2016 Citizen Perception Survey Results

The Way Ahead: Implementation Plan 2016 - 2018 provided a complete picture of the City’s commitments necessary to deliver initiatives that advance The Way Ahead.

Our Progress: 2015 Results

The results and analysis presented in Our Progress on The Way Ahead: 2015 Results indicated that the City made significant headway to achieving its vision and strategic goals.

Citizen Perception Survey 2015

Civic Services Public Opinion Survey Report 2015

Our Progress: 2014 Results

Our Progress on The Way Ahead: 2014 Results demonstrated how well the City was meeting the goals set out in the strategic plan.

Citizen Perception Survey 2014

For More Information

Manager, Corporate Planning



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