Relationships and Customer Access includes 311 and the Edmonton Service Centre where Edmontonians get the help they need, whether that is accessing information or processing payments for city services or parking permits, navigating taxation needs, obtaining pet licenses, and having lost items returned through its Lost & Found counter.
External Relations and Partnerships and Intergovernmental Affairs teams connect our institutional and governmental stakeholders to the City of Edmonton. This mandate aligns directly with the Modern Municipal Corporation Executive Leadership Team’s (ELT) Focus 4: "to build strong, effective, mutually beneficial relationships with other orders of government, the business community, educational institutions, and arts, culture and recreation organizations."