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Payment card security policy

The City of Edmonton, in accordance with the Payment Card Industry security standards, has taken measures to protect your payment card information.

We are required to delete applications submitted with credit card information by unsecured methods such as fax or email.

Payment Types

We accept the following payment types: Cash, Personal and Company Cheques, Money Orders, Bank Debit Cards (Interac), Visa, MasterCard, and American Express.

If applying by fax, email, or mail, a service representative will call you to advise you of your fees.

Permits/Licences are not issued until all fees have been paid.

Alternate methods of payment:


City of Edmonton
Post Office Box 2670
Edmonton, Alberta
T5J 2G4

In Person

City of Edmonton
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton AB T5J 0J4
Office Hours: Monday to Friday, 8am–4:30pm


Service Line: 311 or, if outside of Edmonton, 780-442-5311
Office Hours: Monday to Friday, 8am–4:30pm

Note that partial payments are not accepted for any licences. You must pay the fee in full when you apply or renew.

The following locations and options are available for licence or permit payments:


In Person and by Mail

City of Edmonton
Urban Form and Corporate Strategic Development
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton, AB T5J 0J4

Monday-Friday 8am-4:30pm
Except for statutory holidays

Due to the complexity of processing certain applications, our office will not accept the following applications after 4pm:

  • Personals
  • Business Licences
  • Vehicle for Hire Drivers Licences

Financial Institutions

At participating financial institutions for a nominal charge.

For More Information

Edmonton Service Centre

2nd Floor, 10111 104 Avenue NW
Edmonton, AB  T5J 0J4

Hours of Operation
Monday to Friday
8am to 4:30pm


In Edmonton: 311
Outside Edmonton: 780-442-5311


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