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Image of some of Edmonton's core utlity service providers

High quality, reliable and accessible utility and protective services are fundamental for successful industry.

Edmonton’s industry has ready access to a range of urban-standard services from reliable power, water and waste management to reaching a city-wide labour pool through an efficient public transit system.

Power Utilities in Edmonton
Natural Gas
Public Transit
Fire and Emergency Response
Water Utilities in Edmonton
Wastewater Treatment

Power Utilities in Edmonton

EPCOR Utilities Inc. builds, owns and operates electrical transmission and distribution networks in Canada and the United States.

EPCOR Utilities is a subsidiary of EPCOR, a municipally owned corporation headquartered in Edmonton, Alberta, and an Alberta Top 55 employer.


Alberta has a competitive electricity market– providing industrial power consumers a choice of retailers for electricity products and services.

Regulated distribution and transmission services are not dependent upon the retailer you choose. For a listing of licensed Alberta retailers, check out Alberta Utilities Consumer Advocate or call 310-4UCA (toll free in Alberta).

Power is delivered through Alberta’s interconnected electric system.  EPCOR owns and operates high voltage transmission lines and substations that form part of the Alberta system. These lines are situated primarily in Edmonton.

Industry has the option to convert excess heat, steam or waste products such as methane or agricultural waste from their process into electricity.  Surplus power can then be sold to the wholesale electricity market.

Co-generation of power is increasingly being considered as a viable option for promoting eco-friendly development.

Various public and private partners are pursing biomass projects in Edmonton and surrounding communities.  These are designed to create a fuel or heating source from waste products or agricultural residues.

Natural Gas

Industrial or residential gas consumers can buy natural gas through regulated rates or arrange for a fixed-fee contract through a competitive retailer.  

Regulated rate providers' energy rates are based on expected gas prices for the month and any balances carried forward from prior months.  

Regulated rate providers are not allowed to make a profit on the cost of gas but may, with their regulator’s approval, recover other non-gas charges through their fees. The rate changes every month based on prevailing market prices.  

Competitive retailers offer fixed prices for terms of one to five years. Offers vary with prevailing market prices, but rates are fixed once you enter into a contract.

Public Transit

Edmonton Transit Service (ETS) operates a comprehensive city-wide bus and light rail transit (LRT) service providing cost-effective public transportation to most neighbourhoods and work sites.

Recent highlights:

  • A major new LRT extension serving southwest Edmonton has been completed.
  • A direct LRT/bus link to Edmonton International Airport is being pilot tested.  This connects passengers from northeast Edmonton to southwest Edmonton through one easy connection.
  • Major LRT expansion is underway to Edmonton’s north, southeast and west end.


Edmonton Police Service (EPS) offers a full range of policing services to businesses and commercial operations within the corporate boundaries of the City of Edmonton. Services include:

  • 24-hour response teams,
  • crime prevention strategies,
  • detailed crime statistics by city district, and
  • workplace safety strategies.

Edmonton’s neighbouring communities are served by various RCMP detachments that work with the EPS as needed.

Fire and Emergency Response

Edmonton’s Edmonton Fire Rescue Services work with key industries to ensure emergency response plans are in place and appropriate for specific industry-related incidents. The Edmonton Fire and Emergency Response:

  • responds to fires and medical emergencies with trained fire personnel, emergency medical technicians and paramedics,
  • carries out fire investigations, and
  • promotes fire prevention. 

A hazardous materials team responds to substance release incidents including chemical spills, cargo tank truck rollovers and radiological and explosion events.

Water Utilities in Edmonton

EPCOR Utilities Inc. provides safe, reliable drinking water and wastewater treatment services to more than a million people in 65 communities in the Alberta Capital Region as well as providing electricity services.
In addition, EPCOR supports industrial development outside the Capital Region.  It supplies water and wastewater services to more than 6,000 workers at Northern Alberta oil sands camps and mining sites.

EPCOR’s water and wastewater experts focus on analyzing total water management processes, considering ways to mitigate risks and maximize ongoing operational efficiency. This includes water reuse opportunities.

EPCOR Utilities is a subsidiary of EPCOR, a municipally owned corporation headquartered in Edmonton, Alberta, and an Alberta Top 55 employer.

Water Access for Industry

Alberta’s supply of water is a precious resource for many different users. The Government of Alberta’s approach to sound water management is guided by the renewed “Water for Life” strategy.

Alberta Environment and Sustainable Resource Development, the provincial government ministry responsible for water management:

Water Treatment

EPCOR owns and operates two water treatment plants in Edmonton:

  • the Rossdale plant, located downtown, and
  • the E.L. Smith plant, located 18 kilometres upstream.

The water treatment process uses free chlorine, chloramines and UV light for disinfection. The two plants have a total capacity of 680 million litres per day.

Wastewater Treatment

EPCOR’s Gold Bar wastewater treatment plant, the largest of its kind in Canada, is at the forefront of wastewater treatment technology through continual upgrades and innovations. EPCOR’s Gold Bar Wastewater Treatment Plant treats about 100,000 million litres annually – enough to fill 37,000 Olympic-length swimming pools.

Gold Bar highlights:

  • The facility produces effluent with a bacteria count 20 times below the regulatory standard.
  • Current treatment capacity is 310 million litres per day.
  • Treatment volume is about 100,000 million litres annually.

Consistent with the City’s eco-industrial priorities, Gold Bar also supplies up to 15 million litres per day of high-grade process water to Suncor Energy’s Edmonton refinery via pipeline.  Process water from EPCOR may also be an option for other industrial clients.

For More Information

Ken Mamczasz, P.Eng.

Economic Investment and Development
Regional and Economic Development
9th Floor, Edmonton Tower
10111-104 Avenue NW
Edmonton, AB T5J 0J4

Title Director, Economic Investment & Development



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