Safety and Security
The Edmonton Transit Safety and Security Division strives to enhance the safety and security of our customers, employees and the general public as part of our mandate and goals. Our mission statement is to actively promote order maintenance, disorder prevention and voluntary compliance with social norms surrounding acceptable transit use. To that end, we continually review our safety and security efforts to maximize customer and employee safety all across our system.
- Fare Checkers
- Public Compliments or Complaints Concerning Transit Peace Officers and Fare Checkers
- Help Phones
- Safety and Security is a Team Effort
- Safety and Security Tips
- Closed Circuit Television (CCTV)
Other News & Information
ETS Upgrades Control Centre
Recently completed upgrades to the ETS Control Centre make it one of the first in Canada to use an integrated transportation security system for public transit.
The integrated system from Intergraph ® provides ETS Safety and Security personnel in both the Control Centre and patrol vehicles with a Computer Aided Dispatch (CAD) System that improves response times for security related incidents on ETS.
The CAD system allows Control Centre staff to dispatch resources to incidents, view unit status updates, clear units from incidents, and update incident types or locations. The CAD “intelligent” mapping and data entry system seamlessly integrates an interactive, real-time map display with call handling, dispatching, records and information management, remote access, and mobile data. Front-line Officers on the street have remote access to the CAD system with secure access to live information and the ability to search for needed information. The result is a more effective and efficient dispatch of Safety Inspectors and Transit Peace Officers by Control, enhancing both the safety and security of customers using public transit.
“Installation of the Intergraph solutions enables our organization to continue to provide enhanced security, monitoring and transit policing service to the city of Edmonton,” said Ron Gabruck, Director of Safety & Security for Edmonton Transit.
“Every day, transit security personnel around the world rely on Intergraph’s integrated transportation security solutions to provide a common operating picture that facilities effective and efficient response to promote passenger safety’” said John K. Graham, President, Intergraph Security, Government & Infrastructure. “Intergraph has enjoyed a rich history with the Edmonton Police Service, Edmonton Emergency Response Department and the City of Edmonton. We are honored to support the Edmonton Transit System by advancing regional interoperability and providing actionable intelligence where and when it is needed to facilitate effective and efficient response.”
This installation is the first component of the project to upgrade the ETS Control Centre, improving response time and agency coordination for security related incidents on ETS, funded through the Government of Canada Transit-Secure Program.
- September 28, 2009
