ETS Mandate
ETS Mission
To provide customer-focused, safe, reliable and affordable public transit services that link people, jobs and communities.
Transportation Master Plan
The Role of Public Transit in Edmonton has three core service objectives:- Meeting the basic mobility needs of people who have no other travel alternative; basic service at reasonable cost.
- Offering a viable and competitive alternative to private automobile transportation during peak periods of travel, in high demand corridors.
- Expanding the carrying-capacity of the transportation system.
ETS Values
We value:- Positive, motivated attitude
- Open communication
- Smart and safe work
- Customer service
- Integrity and ethics
- Teamwork
- Equality and diversity
ETS Vision 2010
Fully integrated, progressive, easy to use public transit system that supports economic development and improves the quality of life in Edmonton.
ETS 2009 Business Goals
- Services that meet customer, community and business needs citywide
- A system that is safe and secure
- A barrier free and accessible system to meet diverse needs
- A competitive travel alternative
- Informed and ETS supportive communities
- Effective and efficient utilization of limited resources
- Modern and progressive, utilizing proven advanced transit technologies and practices
