Transportation

ETS Awards

2010 Awards

ETS Receives Security Innovation Award

Edmonton Transit’s Daily Crime Forecast program was included in Mass Transit magazine’s Top Tech Innovations 2010 list released last month.

Conceived by ETS Security Intelligence Analyst Stephane Contre, the Daily Crime Forecast (DCF) is essentially a threat map showing the expected crime “hot spots” within the transit system for a particular day. Security staff consult the DCF and target their enforcement efforts in areas showing a high probability of criminal activity occurring. The forecast is updated daily.

Since its introduction in January 2006, the number of proactive incidents -- where transit security officers are on scene before trouble happens -- has gone up 159%.

Mass Transit, published in the US, is the only magazine exclusively dedicated to public transportation. The innovations were nominated by industry professionals and judged on criteria that included cost savings, improving employee and/or rider safety, improving security and creating a more sustainable operation.

CUTA Corporate Awards

Edmonton Transit received two awards at the Canadian Urban Transit Association (CUTA) National Conference this spring, including an Exceptional Performance/Outstanding Achievement Award for the Seniors on the Go program and an Innovation Award for the e-Commerce Transit Loyalty Program. The Seniors on the Go Travel Training is a summer program that assists Edmonton’s senior citizens in feeling comfortable, confident, and safe using public transit. The e-Commerce Transit Loyalty Program was established in collaboration with LoyaltyOne (AIR MILES®) in October of 2009. The very creation of this innovative offering made history as ETS became the first government entity in Canada to offer AIR MILES reward miles.

2008 Awards

ETS Awards Safe Drivers

Congratulations to the 886 ETS operators who received Safe Driving Awards in 2008.

The awards are presented to ETS operators who drive the 12 months of the year without having a preventable accident. This is a remarkable accomplishment given our increasingly congested roads and the many daily challenges our operators face.

Nineteen operators have driven safely for more than 30 years during their careers. Congratulations to John Wyllie (36 years); Boris Rogutski and Larry Watts (35 years); James Hansen Sr. and Don Serna (34 years); Paul Riches (33 years); David Fuller and Roderick Westlin (32 years); Stanley Hartzel, Gary Hrabec, Ronald Hrabec, John Kostelny, David Lewis, Terry Napora, Sardul Purewal, Greg Schultz, John Tait, Edward Warry, and Maurice Wolshlager (31 years).

Edmonton Transit Receives National Awards

Edmonton Transit System (ETS) has received three national awards at the annual spring Canadian Urban Transit Conference for safety, innovation, and exceptional performance/outstanding achievement.

The DATS "Call Ahead" telephone technology project received the award for exceptional performance/outstanding achievement. Operators use an interactive voice response system located on board the DATS vehicle to send an automated phone call to customers to let them know their DATS ride is on the way. This service reduces waiting times at customer pick-up locations, resulting in more efficient service delivery.

ETS Security received a safety award for the Intelligence-led Security Resource Deployment Model. This computerized model deploys security personnel to prevent and deter crime. A daily crime forecast shows expected crime "hot spots", enabling security staff to target their efforts in areas showing the greatest probability for criminal activity. Proactive response to incidents where officers are on scene before something happens has increased 159 per cent using this model.

Daytech Limited, a consultant working with ETS, received an innovation award. Daytech developed a unique sectional shelter system containing both heat and ventilation, for installation at temporary locations. Prefabricated components and mechanical connections minimize the on-site set up time.

City TV CUTA Awards Clip

You're Welcome Edmonton Awards

ETS boasts some exceptional employees - and Operator Rod Evans is an excellent example. Rod is this year's Outstanding Driver in the You're Welcome Edmonton Awards. The "You're Welcome Edmonton" Awards are designed to recognize employees and volunteers in the service industry who pride themselves in promoting Greater Edmonton through exemplary service, warm hospitality and commitment to excellence. That's Rod in a nutshell, and he had great opportunity to put his skills at welcoming visitors to work while driving the Eddie Bus service last summer. Congratulations Rod. ETS is proud to have you on board!

2007 Awards

Edmonton Corporate Wins demonstrate the City of Edmonton's ongoing commitment to achieving strategic goals and providing value to Edmontonians. Corporate Wins include examples of innovations, cost-savings, service improvements, partnerships and external recognition.

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