Drainage Services responds to issues regarding clogged or blocked catch basins causing pooling water on a road or sidewalk.
Blocked or clogged catch basins may cause pooling water on a road or sidewalk. The City responds to issues related to blocked or clogged catch basins.
Water main breaks are considered an emergency, please call EPCOR water at 780-412-6800 for water main breaks.
Keep our city safe and clean by helping out where you can. If you are able to clear a catch basin on your own safely, please do so.
Otherwise you may report a blocked city catch basin using our self-service reporting tool.
To help speed up the response time and provide further details about the issue and location of the concern, you may attach a photo to the request.
Drainage Services will investigate the concern and clear the catch basin when required.