For Residents

Seasonal Sewer Pricing Program FAQ

In order to address concerns about paying sewer charges for water used outdoors like lawn watering which does not enter the system, Drainage Services implemented a seasonal pricing adjustment program in effect from April to September based on your water consumption.

How does seasonal sanitary sewer pricing work?
How do I qualify for seasonal sanitary sewer pricing?
How will seasonal sanitary sewer pricing affect my utility bill?
Need more information?

1. How does seasonal sanitary sewer pricing work?: Under seasonal sewer pricing, a customer's monthly sanitary sewer charges from April to September (summer) are capped to the average amount of water used from October to March (winter), plus an additional 5 m³.
2. How do I qualify for seasonal sanitary sewer pricing?: Only residential drainage customers are eligible for seasonal sanitary sewer pricing. In order to qualify for seasonal sanitary sewer pricing, the customer’s water account must be in service from October 1 in the previous year. As long as a customer has an account by October 1 in the previous year, the billing system will automatically calculate and/or re-calculate a winter average each year.
3. How will seasonal sanitary sewer pricing affect my utility bill?: Sanitary sewer pricing is based on your water consumption. A customer’s monthly sanitary sewer charges during April to September (summer) are capped to the average amount of water used from October to March (winter) plus an additional 5 m³. If your summer water usage exceeds your winter average by more than 5 m³ per month, you will pay for your average winter usage plus no more than five additional cubic metres per month.
4. Need more information?: Call EPCOR Customer Services at 780-412-4000.