Bandit Taxis

Bandit taxis are vehicles operating as taxis, without a valid licence. They are often uninsured, unsafe and the driver has not been screened by the City. That is why it is important to always make sure your cab isn’t a bandit!

Licensed taxis are subject to significant scrutiny by the City, making them considerably safer than bandits.

Licensed taxi drivers must submit a driver abstract and police information check annually. Drivers must also prove that they have taken professional driving classes and that they work for a legitimate taxi company.

Licensed taxi vehicles are subject to regular mechanical inspections, regular fare meter inspections, and they must be properly insured so that everyone in the vehicle is covered if there is an accident.

Recognizing a Licensed Taxi

Legitimate, licensed taxis in Edmonton are easy to recognize because they all have a:

  • Front licence plate that says “Edmonton Taxi,” followed by a four digit number starting with “A-” (for example, A-1234).
  • City of Edmonton driver’s licence – complete with a photo of the driver – visible inside the vehicle.
  • Visible meter inside the vehicle, which the driver starts after you get in to determine your fare.
  • Company name and phone number on the door and a roof light on top.

You should never get inside a taxi unless all of these features are visible.

Benefits to Using a Licensed Taxi

When you get into a legitimate, licensed taxi, you can be sure that:

  • The driver has the proper training. 
  • The driver has submitted a criminal background check and driver's abstract to the City.
  • You will not be overcharged for your trip, or there is recourse if you are.
  • The vehicle has regular safety inspections and is in good mechanical condition.
  • The vehicle and driver have commercial insurance that will cover you in the event of an accident.
  • The fare meter has been inspected and will charge you the right rate.

For more information:

Customer Information and Support Services

Sustainable Development
5th floor, 10250 - 101 Street
Edmonton, AB  T5J 3P4

Hours of Operation:

Monday to Friday
8am to 4:30pm
Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311
Fax 780-496-6054
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